Job Overview: The Casework Assistant supplies trauma-informed companies to refugees and different certified immigrants to assist a optimistic resettlement expertise and the achievement of shopper self-sufficiency. The Casework Assistant carries out actions to satisfy particular person shopper wants and preferences making use of a broad vary of economic, medical, social, vocational, and different companies and assets in accordance with shopper eligibility and program necessities.
Main Duties:
Duties embrace, however are usually not restricted to:
Perform well timed pre- and post-arrival duties to make sure every shopper has residing necessities akin to housing, meals, medical care, and entry to transportation, and is oriented to their new surroundings.
Help efforts to hyperlink shoppers with applicable instructional, well being, and social companies.
Help shoppers to achieve their established objectives, handle challenges, and apply accessible assets.
Element shopper interactions according to program necessities. Enter shopper info within the database(s) and help with monitoring and reporting as wanted.
Collaborate successfully with coworkers and associate organizations. Construct and be an important associate with space service suppliers for the advantage of shoppers.
Use private, insured automobiles and/or public transportation (the place accessible) to journey and transport shoppers and supplies as wanted all through the service supply space.
Present correct, neutral, and confidential interpretation to LEP people and repair suppliers in quite a lot of settings, together with clinics, hospitals, faculties, and community-based organizations. Providers could also be rendered in individual, through phone, videoconference, or different digital means.
Different duties as assigned.
Job Necessities:
Training: Highschool diploma strongly most popular; bachelor’s diploma in social work or associated area of examine most popular.
Work Expertise:
Minimal of 1 12 months of confirmed expertise is strongly most popular.
Expertise working with refugee and/or immigrant populations most popular.
Demonstrated Expertise & Competencies:
Optimistic relationship-building, diplomacy, and networking abilities; capacity to successfully construct inside and exterior relationships.
Demonstrated success working and speaking successfully in a multicultural surroundings.
Self-starter with glorious problem-solving abilities mixed with the confirmed capacity to multi-task, prioritize duties, and handle time successfully.
Consideration to element and accuracy in work product.
Proficient in English, each spoken and written; proficiency in Kiswahili Arabic, Tigrinya, Kunama, and Burmese
Arabic, Tigrinya, Kunama, and Burmese Proficient in Microsoft Workplace functions (Phrase, Excel, Outlook); capacity to make use of the web and different digital instruments for information entry, analysis, and problem-solving functions.
Legitimate driver’s license and entry to a private, insured car.
Working Surroundings:
A mix of normal workplace surroundings, distant work, and ‘area’ time inside the service supply space to carry out the above-outlined tasks.
Could require occasional weekend and/or night work.
Compensation: Posted pay ranges apply to US-based candidates. Ranges are based mostly on numerous components together with the labor market, job kind, inside fairness, and finances. Precise presents are calibrated by work location, particular person candidate expertise and abilities relative to the outlined job requirement.
Dedication to Variety and Inclusivity: IRC is dedicated to constructing a various group and a local weather of inclusivity. We strongly encourage functions from candidates who can exhibit that they’ll contribute to this purpose.
Equal Alternative Employer: We’re an equal alternative employer and worth range at our firm. We don’t discriminate on the premise of race, faith, coloration, nationwide origin, intercourse, gender, gender expression, sexual orientation, age, marital standing, veteran standing, or incapacity standing. We are going to be certain that people with disabilities are supplied cheap lodging to take part within the job utility or interview course of, to carry out important job capabilities, and to obtain different advantages and privileges of employment. Please contact us to request lodging.
US Advantages: We provide a complete and extremely aggressive set of advantages. Within the US, these embrace: 10 sick days, 10 US holidays, 20-25 paid time without work days (relying on function and tenure), medical insurance coverage beginning at $145 per 30 days, dental beginning at $7 per 30 days, and imaginative and prescient beginning at $5 per 30 days, FSA for healthcare, childcare, and commuter prices, a 403b retirement financial savings plans with as much as 4.5% instantly vested matching contribution, plus a 3-7% base IRC contribution (3 12 months vesting), incapacity & life insurance coverage, and an Worker Help Program which is offered to our employees and their households to assist counseling and care in occasions of disaster and psychological well being struggles.